The big question
How unmanned retail in Singapore went from a compelling idea to a much harder thing to keep running.
Editorial / interactive story
Phantom Cashier
A Business Times interactive about Singapore's unmanned-store moment, and the costs, technical demands, and human reality behind zero checkout.
How it is told
A long-form editorial piece that brings reported copy, motion, visuals, and interaction together.
Where it came from
Made as a Business Times special. This is a local copy for the playground.